What We Believe About Customer Support

Customer service is a vital support of any business. Unfortunately, many companies today don't prioritize it as they should.

At Houk Consulting, we want you to know that we place an extremely high value on customer service. Here are our beliefs on how a business should treat its clients.

5 Ways Office 365 Mail Beats POP Email

Your business has plenty of choices for email. For instance, Google Apps and Office 365 are two popular choices from big providers. However, many companies stick with inexpensive POP email, often provided through a website host, to keep costs down.

While POP email is functional, it pales in comparison to what Office 365 offers.

The Advantages of VoIP Phone Service for Your Business

While traditional phones are still used by many companies, cloud-based VoIP (Voice over Internet Protocol) systems are rising in popularity. Instead of a physical phone line, these services let phones communicate via the internet.

You might think that your business isn't a candidate for VOIP phones, but there are many advantages of VoIP to consider.

What Does Net Neutrality Mean?

Around the web and even the news, you've probably seen the phrase "net neutrality" popping up recently. It seems that discussion about this topics flares up a few times a year, then you hear nothing about it for months.

Net neutrality is a loaded topic, and we're not here to argue in favor or against it.

Why Preventative Care Matters in IT

If you've never experienced a preventative-oriented IT plan, then you might not understand all the benefits it provides. In contrast to reactive maintenance, preventative care seeks to catch problems before they become major issues and slow down your business.

The Benefits of Microsoft Azure: Is It Right for Your Business?

If you've been considering adding a new server to your business, Microsoft Azure may have come up in the conversation. But to decide if Azure is right for your company, you need to know what it offers and how it can benefit you.

Let's take a look at what Microsoft Azure is, and how it might be the right choice for expanding your company's infrastructure.

How Your Business Can Benefit From Office 365

Microsoft's Office 365 subscription plan offers great value for your business through email service, desktop Office apps, and more. We've previously discussed the benefits of using Office 365 email instead of a personal provider like Yahoo for your small business, but Office 365 is valuable even if you don't fall into that use case.

What Value Does Dropbox Offer Your Business?

With the advent of "the cloud" and new ways of working in business, you've probably heard one name more than any other -- Dropbox. For years, Dropbox has established itself as the standard file-sharing software. Though many fine alternatives are available, such as Google Drive and Microsoft OneDrive, Dropbox is regularly the leader.

4 Basic Windows Tips for Increasing Productivity

It's amazing how you can use a product nearly every day and still learn more about it. For many people, using the Windows operating system is a normal part of daily business work. But do you know some of the simplest productivity tricks that can help you work more efficiently?

No matter what industry you work in or what your position requires, you can use these tips to make Windows easier to use and save time.