Professional Services IT
We Know Professional Services Because We Are Professional Services
Houk Consulting specializes in IT support for professional services businesses with 10 to 100 computer users in metro Pittsburgh Pennsylvania. Our cost-effective IT solutions are designed to fulfill your operational needs and improve your bottom line.
You expect the same level of care that you provide to your clients. Not just good service, but great service. Exceptionally professional, responsive, and reliable.
Professional Services IT Infrastructure
Great IT service built on proper procedures dramatically improves the efficiency and reliability of your professional service firm. We're familiar with how you do business because we support many professional service firms in the area. From that experience we've built documented best practices that we'll systematically apply to your firm.
Our process includes:
- Identify critical areas of professional services processes.
- Ensure adequate backup and redundancy measures are in place.
- Test redundancy methodologies.
- Separate internal network from public-facing systems for security and reliability.
Professional Services IT Support
We're not just great IT support. We don't just have the right tools to provide IT services. We go beyond reactive support by spending the majority of our time on proactive work. Why? Stopping problems before they occur requires a continual process of thinking "what can we do to improve productivity and reliability?" Not just once in a while. Regularly, for each client. This commitment to improving your productivity is what makes us different.
Our areas of focus include:
- Simplifying professional services operations and data entry.
- Exceptional documentation of IT infrastructure.
- Draft procedures for all operations that require end user activity.
- Clear maintenance windows for all disruptive activities, working around your specific business hours.
- Monitoring and maintenance of all IT assets.
Your businesses goals and objectives are an important part of proper IT planning. We host quarterly strategic meetings to discuss the future of your company and any technology changes that affect your industry. We also provide you with a detailed 3 year technology budget.
Professional Services IT Consulting
Houk's professional services IT consulting hands you the keys to long-term success. Using state-of-the-art techniques, we find and deliver the best possible IT solutions. Solutions that improve your ROI and productivity. Our services are especially suited to small professional services firms in metropolitan Pittsburgh PA.
Rely on our Experience Delivering Professional Services IT
For a free professional services-specific IT assessment, please fill out the form below. We can't wait to see what you'll be capable of with the efficiency you gain from our services.