Support Request For urgent issues, please call 412-573-9684 * Indicates a Required Field Your Name* Email* Priority* See Status Definitions --Please Select a Priority--5 - Low4 - Medium Low3 - Medium2 - Medium High1 - High0 - Critical Desired Resolution Date* Date you would like the work completed by. Hidden Remaining Minutes Result of Current Date - Desired Date Best Phone # to Reach You At Include extension or alternate numbers like cell or direct dial. Location If your company has multiple locations, which one are you at? Preferred Method of Contact --Please Select a Method--EmailPhoneBoth Email & Phone Hidden Current Date MM slash DD slash YYYY Screenshot or Other File Drop files here or Select files Max. file size: 23 MB. Support Request Type* --Please Select a Request Type--General SupportNew HireEmployee Separation General Support Request One Sentence Describing the Desired Outcome* Example - Resolve problem with keyboard not working. Details of the Issue* New Hire Setup Request New Hire Type* --Please Select a New Hire Type--Full Time EmployeePart Time EmployeeIndependent Contractor Start Date* MM slash DD slash YYYY Full Name* Title* Manager's Name* Where will the New Hire Sit?* What Security Permissions Should the New Hire Have?* List any folders or unique permissions needed. If there is someone else with the same security level, let us know who and we can just copy the settings. What Special Setups Are Needed? List any special software or hardware setups that you would like performed, if any. Equipment to Order We will send you a quote for the items selected below before ordering. Other - Fill Out Form BelowStandard LaptopHigh Performance LaptopHighly Portable LaptopStandard DesktopHigh Performance DesktopKeyboardMouseSingle MonitorDual MonitorsComputer Headset Other Equipment to Order Other New Hire Details Include any additional information you think we might need to know. Employee Separation Employee's Name?* Employee's Last Day* MM slash DD slash YYYY Employee's Title* Employee's Manager?* Who Should Receive Employee's Emails* We will forward the separated user's emails to your designated contact for 30 days, then check back in with you before turning this off. If you would prefer the email be forwarded for an extended period or to not have email forwarded, just let us know in this field instead. Other Separation Details Include any additional information you think we might need to know.
